At Tnantislaveryalliance.org, we stand behind the quality and effectiveness of our steroid products. We understand, however, that there may be occasions when you need to return an item. Our Steroid Return Policy is designed to be simple and fair, ensuring that you feel confident and cared for throughout your purchase journey.
Our Return Policy
Time Frame for Returns: Returns must be initiated within 30 days of purchase. We believe this provides ample time to evaluate the product and make an informed decision.
Condition of Returns: Products must be returned in their original packaging, unopened, and in the same condition you received them. This ensures the safety and integrity of our products for all customers.
Non-Returnable Items: For the safety and health of our customers, we cannot accept returns on opened or used items unless the product is defective or damaged upon arrival.
Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] for further instructions.
How to Return Your Product
- Contact Us: Before returning any product, please contact us at [email protected]. We’ll provide you with the necessary instructions and address for returning your product.
- Prepare the Package: Securely pack the item in its original packaging and include any paperwork, accessories, and manuals that came with the product.
- Ship the Item: Use a trackable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned item.
Questions?
If you have any questions about your return, don’t hesitate to reach out to our customer service team. We’re here to ensure your experience is smooth and satisfactory.